Introduction

thyme productions ("we," "us," or "our") provides photography, videography, editing, and drone media services in Los Angeles and throughout Southern California. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, or communicate with us.

Information We Collect

Contact information, such as your name, email address, phone number, and preferred method of contact. Project information, such as event type, date, location, budget, requested services, and details you choose to include in an inquiry. Communications you send to us by email, phone, contact form, or social media. Technical and usage information, such as IP address, device and browser type, pages viewed, referral source, and approximate location, when collected automatically by our website or analytics providers. Cookies and similar technologies used for basic website functionality, performance, and analytics. Please do not submit sensitive personal information through our contact form unless it is necessary for your request.

How We Use Information

We may use information to:

Respond to inquiries and prepare personalized estimates. Schedule and provide photography, videography, editing, and related services. Communicate about availability, planning, contracts, payments, delivery, and support. Operate, secure, analyze, and improve our website and services. Maintain business records and comply with legal obligations. Send marketing communications only when permitted. You may unsubscribe at any time.

Cookies and Analytics

Our website may use cookies and similar technologies provided by Framer and other service providers to operate the site, remember preferences, understand traffic, and improve performance. You can limit cookies through your browser settings, although some website features may not function properly.

How We Share Information

We may share information only as reasonably necessary with service providers that help us operate our business, such as website hosting, form processing, email, analytics, scheduling, online gallery, file delivery, contract, invoicing, and payment providers. These providers process information on our behalf or under their own privacy terms. We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transfer. We do not sell personal information for money.

Client Images and Media

Photos, video, audio, testimonials, or project details may be displayed in our portfolio, website, advertising, or social media only as permitted by the applicable service agreement, model release, venue rules, or other authorization. Clients may contact us with questions about the use of their media.

Data Retention and Security

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no online system can be guaranteed to be completely secure.

Your Privacy Choices

Depending on applicable law, you may request access to, correction of, or deletion of personal information we maintain about you. You may also opt out of marketing communications. To make a request, contact us using the information below. We may need to verify your identity and may retain certain information when required by law.

California residents may have additional privacy rights under applicable California law. thyme productions will not discriminate against you for exercising an applicable privacy right.

Do Not Track

Because there is no uniform industry standard, our website may not respond to browser Do Not Track signals. We will honor legally required browser-based opt-out signals when applicable to our data practices.

Third-Party Links and Services

Our website may link to or embed services operated by third parties, including social media, video, map, gallery, payment, or scheduling providers. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children through the website. If you believe a child has submitted personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Contact Us

For privacy questions or requests, contact:

thyme productions

Los Angeles, California

Email: thyme.prod@gmail.com

Phone: (818) 538-6383